BOOOM!
An explosion of joy, colours, games and fantastic places to visit in Andalo, the pearl of Trentino, where Mother Nature beckons adults and children to discover every treasure. A family vacation like this is a mosaic of possibilities just waiting to compose!
Enjoy yourselves here in our 100% family hotel with entertainment service, babysitting, Kids’ Restaurant and Mini Club!
For you, dear parents, lots of free time to dedicate to yourself - enhanced by exquisite cuisine - and to add to your relaxation we offer a fabulous wellness proposal!
So, everyone in position: ready ... set ... vacation!
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Trentino Guest CardIf you book here you will get the Trentino Guest Card directly with your booking confirmation. It gives you free entry to all the main museums, and exclusive services. It allows you to circulate freely on public transport.
- My Family Hotel
Health and security measures
- Compliance of distance in all food areas
- One-way gloves for guests at the buffet
- All plates and dishes, cutlery, glasses are disinfected
- Room cleaning includes ventilation, change of cleaning tissues and disinfection of gloves after every room
- Accommodation is sealed after cleaning
- Regular ventilation of commonly accessible areas
- Disinfecting of rented equipment
- Rooms are cleaned most thoroughly after every guest departure, in particular often touched items
- Accommodation is disinfected between every guest stay
- Laundry is washed at highest temperature that is allowed by producer
- Checklists how to clean rooms - during stay and after departure
- Disinfection of often touched items and surfaces
- Guests may ask for no room cleaning during their stay
- Usage of cleansers that are effective against Corona Virus
- Bedlinen, towels and laundry are washed according to rules of local authorities
- App for room service
- Distance rules are kept
- Min. distance between tables and seatings or distance by separators
- Non-cash payment possible
- Contactless checkIn/checkOut
- Separation or physical barriere between staff and guests in corresponding areas
- Procedure for health checks of guests available
- Disinfectant for hands in accommodation and common rooms
- Staff follows all security rules of the local authorities
- Surgical mask for guests available
- Well visible stand-up display with Covid19 rules in front of entrance
- Employees are informed about prevention and hygiene measures and correct behaviour when Covid19 symptoms or infections appear
- Regular Covid19 tests for employees that have direct guest contact
- Employees wear surgical masks
- Sensitizing of employees to meet min. distance rules
- Registering of guest contact data at the checkIn that may be relevant in case of infection - when guest agrees
- Storing of staff roster for four weeks
- Usage of health- or tracking apps is recommended
Host information
For over 40 years, our family has made hospitality our distinction. We, and our daughter Beatrice, will be happy to welcome you to our hotel, combining tradition with modern touches.
Ready to discover us?
Facilities
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Children
- indoor games
- children's pool
- mini club
- children's equipment
- bottle warmer
- playground
- children's menus
- full facilities for babies
- baby monitor on request
- childcare for baby meal
- babysitter on request
- children's bed
- baby change pad
- highchair
- stroller rental
- baby bath tub
- children's bikes
- children's program
- Stroller on request
- crib/baby bed
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Wellness
- relaxation room
- tanning booth
- Kneipp's facility
- body treatment
- esthetic treatment
- sauna
- steambath
- indoor swimming pool
- whirlpool
- aromatic steam sauna
- wellness area
- beauty treatment
- massage
- caldarium sauna
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Sports / Leisure time
- lounge chairs free of charge
- ski instructor/tour guide
- indoor pool with children's basin
- garden / meadow
- nordic walking
- snowshoe hiking
- entertainment evenings
- swimming pool
- free admission to indoor/outdoor pool
- tobogganing
- adventure tours
- mountain activities
- hikes/guided hiking tours
- mountain/hiking guide
- organized activities/guest services/house program
- table tennis
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Facilities / Services
- lift / elevator
- laundry service
- pets welcome
- car parking lot
- farm produce
- tiled stove
- open fire-place
- cellar bar
- disabled washroom
- motorcycle parking spot
- boot dryer
- own garden
- wireless corner
- TV room
- room service
- heating
- ironing service
- ski storeroom
- wake-up service
- library
- only small pets allowed
- crib
- luggage storage
- information on the region
- bicycle parking space
- terrace
- bar
- sundeck
- reading room
- free use of internet
- electric car charging station
- ballroom/events room max. pers.: 100
- safe
- park
- internet - e-mail available
- own skibus
- satellite TV
- welcome drink
- common room
- wheelchair accessible
- bowl
- disabled accessible
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Location
- mountain location
- ski lifts - distance (m): 500
- reachable by MTB, E-Bike
- ATM - distance (m): 100
- altitude (mt. a.s.l.): 1000
- centrally located
- private setting
- edge of ski run
- cross-country trails - distance (m): 200
- quiet location
- green area
- near the supermarket: 2
- accessible by ski lifts or shuttle
- reachable by car
- central location
- supermarket - distance (m): 2
- meadowlands
- right at the ski-bus/ hiking-bus/ bus stop
- reachable by bike
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Suitability
- children
- families
- wheelchair accessible
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Meals
- organic food
- gluten-free meals
- traditional cuisine
- packed lunch
- buffet
- afternoon snack
- grilled food
- breakfast buffet
- à la carte menu
- international cooking
- vegetarian food
- children's menu
- à la carte restaurant
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Camping facilities
- extra Child (euro/Night): 15
- pets (euro/Night): 20
- child visitor ( euro/Day): 15
- infant (euro/Night): 15
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Payment methods
- cash payment
- bank transfer
- EC-Cash/Maestro
- credit cards accepted
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Spa
- tanning booth
- whirlpool
- massages
- Turkish bath
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Courses / Instructions
- nordic walking lessons
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Foreign languages
- German
- English
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Beds & rooms
- room
- multi-bed room/s: 28
- suite / s: 3
- double room/s: 3
- bed / s: 57
- single room/s: 1
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Meetings / Conferences
- WiFi
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Rental
- bike rental
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Category
- family hotel
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Conditions
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The reservation is considered confirmed upon payment of a deposit amounting to 30% of the stay;
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The deposit is refunded in case of cancellation before 14 days prior to arrival. From 14 days to no show we ask for a payment of 80% of the board (also in case of illness or other objective impediments). In any case of cancellation we will still retain € 70.00 office expenses.
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The room is available from 3 p.m. on the day of arrival and we ask for it to be vacated by 10 a.m. on the day of departure.
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Contact & Directions
FAMILY & WELLNESS HOTEL SERENA
38010 Andalo IT
Arrival
Check-in starting at 2.30 pm by midnight. Please advise in case of arrival after 7.00 pm
Trust-You rating
360° " Panorama"
Panoramica Family Hotel Serena" Photos"
Rooms
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More details
- Comfortable beds
- Some with balcony
- Parquet flooring
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
internet connection available, toiletries, linen provided , TV, hairdryer, closet, WiFi, telephone, low-noise room/apart., cable TV, self check in, bed linen available, safe, kettle, heater, Wi-fi free of charge, bathrobe, air conditioning, desk, toilet laundry, mini-bar, towels available
Camping site
TV connection, size in square meters: 17
Location/room with view/apartment
main building
Bathroom facilities
bath, toilet, toilet, shower, running hot/cold water, courtesy toiletries, shower, toilet, no. of toilets: 1, no. of bathrooms: 1, wash stand, bidet
Bed distribution
French bed
" Photos"
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AvailableAvailable, No arrivalOnly departureNot available -
Size 20 m² Occupancy 1 - 2 adults , 1 - 2 children Rooms 1 Bedrooms 1 More details
Family Luna
The ideal solution for families with only one child, they are known for their characteristic style, the lovely wood panelling or the exposed beams that cover the walls in gold, pink or white colours. The environment offers the opportunity to host a third bed or a crib for the little ones.
- Comfortable beds
- Parquet flooring
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
linen provided , non-smoking room/apt., hairdryer, family room/apt., kettle, low-noise room/apart., toilet laundry, closet, TV, refrigerator, WiFi, desk, bed linen available, bathrobe, bed linen (non-allergenic), Wi-fi free of charge, self check in, air conditioning, mini-bar, safe, cable TV, towels available, bedding
Bathroom facilities
bath, toilet, wash stand, bidet, toilet, shower, bath, shower, toilet, courtesy toiletries
Location/room with view/apartment
main building
Bed distribution
number toddler bed/s: 1, number single bed/s: 1, single bed, double bed (1 bed/2 mattresses)
" Photos"
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AvailableAvailable, No arrivalOnly departureNot available -
More details
- Comfortable beds
- Balcony
- Flooring in parquet
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
bathrobe, balcony, TV, toilet laundry, mini-bar, smart working area, towels available, heater, cable TV, telephone, hairdryer, baby change pad, linen provided , closet, bed linen available, non-smoking room/apt., WiFi, no carpet, Wi-fi free of charge, air conditioning
Bathroom facilities
bath, toilet, bidet, wash stand, shower, toilet, separate toilet, courtesy toiletries, shower, toilet
Bed distribution
number toddler bed/s: 2, double bed (1 bed/2 mattresses)
Location/room with view/apartment
main building
" Photos"
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AvailableAvailable, No arrivalOnly departureNot available -
More details
For larger families, the Cielo family is the ideal solution with beautiful wood panelling and comfortable bunk beds or beds for children. Wood dominates the environment and enhances the typically Alpine charm of the room. A perfect solution for those who love comfort on vacation and are looking for a unique style.
- Comfortable beds
- Balcony
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bathroom facilities
wash stand, bidet, shower, running hot/cold water, bath, toilet, toilet, bath, shower, toilet
Room/apartment features
telephone, TV, kettle, baby change pad, hairdryer, Wi-fi free of charge, refrigerator, bathrobe, balcony (in some rooms), WiFi, desk, cable TV, balcony, closet
" Photos"
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![234]( "234")
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AvailableAvailable, No arrivalOnly departureNot available -
More details
- Comfortable beds
- Balcony
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bed distribution
number single bed/s: 2, double bed (1 bed/2 mattresses), number toddler bed/s: 1
Room/apartment features
toiletries, WiFi, toilet laundry, TV, cable TV, balcony, desk, bed linen available, telephone, closet, non-smoking room/apt., mini-bar, heater, hairdryer, kettle, bathrobe
Bathroom facilities
shower, bidet, wash stand, toilet, bath, toilet, courtesy toiletries, shower, toilet, running hot/cold water
Location/room with view/apartment
main building
" Photos"
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![224]( "224")
![2244]( "2244")
AvailableAvailable, No arrivalOnly departureNot available -
Size 38 m² Occupancy 1 - 2 adults , 1 - 2 children Rooms 2 Bedrooms 2 More details
- Comfortable beds
- Balcony
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bathroom facilities
bath, shower, courtesy toiletries, separate toilet, toilet, shower, toilet
Room/apartment features
telephone, kettle, desk, mini-bar, balcony, toilet laundry, bathrobe, separate bedroom/s: 0, hairdryer, TV, WiFi, no carpet, closet
Location/room with view/apartment
main building
Bed distribution
number toddler bed/s: 2, double bed (1 bed/2 mattresses)
" Photos"
![Hotel Montagna Inverno Italia-8]( "Hotel Montagna Inverno Italia-8")
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![DSC_1340]( "DSC_1340")
![DSC_1338]( "DSC_1338")
AvailableAvailable, No arrivalOnly departureNot available -
Size 55 m² Occupancy 1 - 2 adults , 1 - 5 children Rooms 2 Bedrooms 2 More details
- Comfortable beds
- Large terrace with southern exposure, view on the garden and the Dolomites or spacious balcony with view on Paganella
- Parquet flooring
- 2 bathrooms
- 2 TV-Sat with SKY programming
- Safe
- Mini fridge with mineral water included
- Kettle with selection of infusions and teas
- Coffee machine with coffee pods
- Hair dryer
- Bathrobes and slippers for adults and children
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Location/room with view/apartment
main building
Room/apartment features
non-smoking room/apt., cable TV, modern furnishing, bathrobe, WiFi, balcony, separate bedroom/s: 0, TV, telephone, bed linen available, kettle, coffeemaker, hairdryer, baby change pad, toilet laundry, separate living room, heater, luxurious furnishing, closet
Bathroom facilities
shower, toilet, separate toilet, courtesy toiletries, shower
Bed distribution
number king-size bed/s: 1, number toddler bed/s: 5
" Photos"
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![DSC_1265]( "DSC_1265")
![DSC_1270]( "DSC_1270")
![DSC_1272]( "DSC_1272")
![DSC_1267]( "DSC_1267")
AvailableAvailable, No arrivalOnly departureNot available -
Size 50 m² Occupancy 1 - 2 adults , 1 - 3 children Rooms 2 Bedrooms 2 More details
- Comfortable beds
- Large terrace with southern exposure, view on the garden and the Dolomites or spacious balcony with view on Paganella
- Parquet flooring
- 2 bathrooms
- 2 TV-Sat with SKY programming
- Safe
- Mini fridge with mineral water included
- Kettle with selection of infusions and teas
- Coffee machine with coffee pods
- Hair dryer
- Bathrobes and slippers for adults and children
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bathroom facilities
courtesy toiletries, shower, toilet, bath, toilet, bath, toilet, shower
Room/apartment features
hairdryer, TV, telephone, coffeemaker, balcony, bathrobe, closet, bed linen available, towels available, Wi-fi free of charge, cable TV, WiFi, terrace, kettle, smart working area
Location/room with view/apartment
main building
" Photos"
![Hotel-Serena-PRINT-39]( "Hotel-Serena-PRINT-39")
![Hotel-Serena-PRINT-59]( "Hotel-Serena-PRINT-59")
![Hotel-Serena-PRINT-45]( "Hotel-Serena-PRINT-45")
![Suite bagno]( "Suite bagno")
![Suite 112]( "Suite 112")
AvailableAvailable, No arrivalOnly departureNot available
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