BOOOM!
An explosion of joy, colours, games and fantastic places to visit in Andalo, the pearl of Trentino, where Mother Nature beckons adults and children to discover every treasure. A family vacation like this is a mosaic of possibilities just waiting to compose!
Enjoy yourselves here in our 100% family hotel with entertainment service, babysitting, Kids’ Restaurant and Mini Club!
For you, dear parents, lots of free time to dedicate to yourself - enhanced by exquisite cuisine - and to add to your relaxation we offer a fabulous wellness proposal!
So, everyone in position: ready ... set ... vacation!
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Trentino Guest CardIf you book here you will get the Trentino Guest Card directly with your booking confirmation. It gives you free entry to all the main museums, and exclusive services. It allows you to circulate freely on public transport.
- My Family Hotel
Health and security measures
- Laundry is washed at highest temperature that is allowed by producer
- Room cleaning includes ventilation, change of cleaning tissues and disinfection of gloves after every room
- Accommodation is sealed after cleaning
- Regular ventilation of commonly accessible areas
- Disinfecting of rented equipment
- Rooms are cleaned most thoroughly after every guest departure, in particular often touched items
- Accommodation is disinfected between every guest stay
- Disinfection of often touched items and surfaces
- Guests may ask for no room cleaning during their stay
- Checklists how to clean rooms - during stay and after departure
- Bedlinen, towels and laundry are washed according to rules of local authorities
- Usage of cleansers that are effective against Corona Virus
- Compliance of distance in all food areas
- One-way gloves for guests at the buffet
- All plates and dishes, cutlery, glasses are disinfected
- App for room service
- Min. distance between tables and seatings or distance by separators
- Distance rules are kept
- Non-cash payment possible
- Contactless checkIn/checkOut
- Separation or physical barriere between staff and guests in corresponding areas
- Procedure for health checks of guests available
- Disinfectant for hands in accommodation and common rooms
- Staff follows all security rules of the local authorities
- Surgical mask for guests available
- Well visible stand-up display with Covid19 rules in front of entrance
- Employees are informed about prevention and hygiene measures and correct behaviour when Covid19 symptoms or infections appear
- Regular Covid19 tests for employees that have direct guest contact
- Employees wear surgical masks
- Sensitizing of employees to meet min. distance rules
- Registering of guest contact data at the checkIn that may be relevant in case of infection - when guest agrees
- Storing of staff roster for four weeks
- Usage of health- or tracking apps is recommended
Host information
For over 40 years, our family has made hospitality our distinction. We, and our daughter Beatrice, will be happy to welcome you to our hotel, combining tradition with modern touches.
Ready to discover us?
Facilities
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Children
- indoor games
- children's pool
- mini club
- playground
- children's equipment
- bottle warmer
- children's menus
- full facilities for babies
- childcare for baby meal
- babysitter on request
- baby monitor on request
- children's bed
- baby change pad
- highchair
- stroller rental
- baby bath tub
- children's bikes
- children's program
- Stroller on request
- crib/baby bed
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Wellness
- relaxation room
- tanning booth
- Kneipp's facility
- body treatment
- esthetic treatment
- sauna
- steambath
- indoor swimming pool
- whirlpool
- aromatic steam sauna
- wellness area
- beauty treatment
- massage
- caldarium sauna
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Facilities / Services
- lift / elevator
- laundry service
- pets welcome
- car parking lot
- farm produce
- tiled stove
- open fire-place
- cellar bar
- disabled washroom
- own garden
- motorcycle parking spot
- boot dryer
- wireless corner
- TV room
- room service
- heating
- ironing service
- wake-up service
- ski storeroom
- library
- only small pets allowed
- crib
- information on the region
- luggage storage
- bicycle parking space
- bar
- sundeck
- terrace
- reading room
- free use of internet
- ballroom/events room max. pers.: 100
- safe
- electric car charging station
- internet - e-mail available
- own skibus
- welcome drink
- satellite TV
- park
- common room
- wheelchair accessible
- bowl
- disabled accessible
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Sports / Leisure time
- lounge chairs free of charge
- ski instructor/tour guide
- indoor pool with children's basin
- garden / meadow
- nordic walking
- snowshoe hiking
- entertainment evenings
- swimming pool
- free admission to indoor/outdoor pool
- tobogganing
- adventure tours
- mountain activities
- hikes/guided hiking tours
- mountain/hiking guide
- organized activities/guest services/house program
- table tennis
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Location
- mountain location
- ski lifts - distance (m): 500
- reachable by MTB, E-Bike
- ATM - distance (m): 100
- altitude (mt. a.s.l.): 1000
- centrally located
- private setting
- cross-country trails - distance (m): 200
- edge of ski run
- quiet location
- near the supermarket: 2
- green area
- accessible by ski lifts or shuttle
- reachable by car
- central location
- supermarket - distance (m): 2
- meadowlands
- right at the ski-bus/ hiking-bus/ bus stop
- reachable by bike
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Suitability
- children
- families
- wheelchair accessible
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Meals
- organic food
- gluten-free meals
- traditional cuisine
- packed lunch
- buffet
- afternoon snack
- grilled food
- breakfast buffet
- à la carte menu
- international cooking
- vegetarian food
- children's menu
- à la carte restaurant
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Camping facilities
- extra Child (euro/Night): 15
- pets (euro/Night): 20
- child visitor ( euro/Day): 15
- infant (euro/Night): 15
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Payment methods
- cash payment
- bank transfer
- EC-Cash/Maestro
- credit cards accepted
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Foreign languages
- German
- English
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Spa
- tanning booth
- whirlpool
- massages
- Turkish bath
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Courses / Instructions
- nordic walking lessons
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Beds & rooms
- room
- multi-bed room/s: 28
- suite / s: 3
- double room/s: 3
- bed / s: 57
- single room/s: 1
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Meetings / Conferences
- WiFi
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Rental
- bike rental
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Category
- family hotel
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Conditions
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The reservation is considered confirmed upon payment of a deposit amounting to 30% of the stay;
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The deposit is refunded in case of cancellation before 14 days prior to arrival. From 14 days to no show we ask for a payment of 80% of the board (also in case of illness or other objective impediments). In any case of cancellation we will still retain € 70.00 office expenses.
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The room is available from 3 p.m. on the day of arrival and we ask for it to be vacated by 10 a.m. on the day of departure.
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Contact & Directions
FAMILY & WELLNESS HOTEL SERENA
38010 Andalo IT
Arrival
Check-in starting at 2.30 pm by midnight. Please advise in case of arrival after 7.00 pm
Trust-You rating
360° " Panorama"
Panoramica Family Hotel Serena" Photos"
Rooms
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More details
- Comfortable beds
- Some with balcony
- Parquet flooring
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bathroom facilities
no. of toilets: 1, no. of bathrooms: 1, shower, toilet, bidet, running hot/cold water, courtesy toiletries, toilet, wash stand, shower, bath, toilet
Room/apartment features
kettle, heater, Wi-fi free of charge, safe, bathrobe, air conditioning, desk, mini-bar, toilet laundry, towels available, WiFi, closet, telephone, low-noise room/apart., cable TV, self check in, bed linen available, hairdryer, internet connection available, TV, linen provided , toiletries
Camping site
size in square meters: 17, TV connection
Location/room with view/apartment
main building
Bed distribution
French bed
AvailableAvailable, No arrivalOnly departureNot available -
from €104.00
Size 20 m² Occupancy 1 - 2 adults , 1 - 2 children Rooms 1 Bedrooms 1 More details
Family Luna
The ideal solution for families with only one child, they are known for their characteristic style, the lovely wood panelling or the exposed beams that cover the walls in gold, pink or white colours. The environment offers the opportunity to host a third bed or a crib for the little ones.
- Comfortable beds
- Parquet flooring
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bathroom facilities
bidet, toilet, wash stand, shower, bath, shower, toilet, courtesy toiletries, bath, toilet
Room/apartment features
non-smoking room/apt., hairdryer, family room/apt., TV, low-noise room/apart., kettle, closet, toilet laundry, mini-bar, safe, refrigerator, WiFi, desk, bed linen available, bathrobe, bed linen (non-allergenic), Wi-fi free of charge, self check in, air conditioning, cable TV, towels available, bedding, linen provided
Bed distribution
number toddler bed/s: 1, number single bed/s: 1, single bed, double bed (1 bed/2 mattresses)
Location/room with view/apartment
main building
AvailableAvailable, No arrivalOnly departureNot available -
from €137.00
Size 38 m² Occupancy 2 adults , 1 Child Rooms 1 Bedrooms 1 More details
- Comfortable beds
- Balcony
- Flooring in parquet
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
smart working area, towels available, cable TV, heater, linen provided , telephone, closet, mini-bar, bed linen available, hairdryer, baby change pad, non-smoking room/apt., WiFi, no carpet, Wi-fi free of charge, air conditioning, balcony, TV, bathrobe, toilet laundry
Bathroom facilities
bidet, wash stand, shower, toilet, separate toilet, courtesy toiletries, shower, toilet, bath, toilet
Bed distribution
number toddler bed/s: 2, double bed (1 bed/2 mattresses)
Location/room with view/apartment
main building
AvailableAvailable, No arrivalOnly departureNot available -
from €143.00
Size 30 m² Occupancy 2 adults , 2 children Rooms 1 Bedrooms 1 More details
For larger families, the Cielo family is the ideal solution with beautiful wood panelling and comfortable bunk beds or beds for children. Wood dominates the environment and enhances the typically Alpine charm of the room. A perfect solution for those who love comfort on vacation and are looking for a unique style.
- Comfortable beds
- Balcony
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
hairdryer, Wi-fi free of charge, telephone, bathrobe, balcony (in some rooms), WiFi, desk, refrigerator, cable TV, balcony, closet, kettle, baby change pad, TV
Bathroom facilities
shower, wash stand, running hot/cold water, bath, toilet, toilet, bath, shower, toilet, bidet
AvailableAvailable, No arrivalOnly departureNot available -
from €164.00
Size 38 m² Occupancy 2 adults , 2 children Rooms 1 Bedrooms 1 More details
- Comfortable beds
- Balcony
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
heater, mini-bar, non-smoking room/apt., closet, kettle, bathrobe, hairdryer, bed linen available, telephone, desk, toilet laundry, WiFi, TV, cable TV, balcony, toiletries
Bathroom facilities
bath, toilet, shower, toilet, running hot/cold water, courtesy toiletries, toilet, shower, bidet, wash stand
Bed distribution
double bed (1 bed/2 mattresses), number toddler bed/s: 1, number single bed/s: 2
Location/room with view/apartment
main building
AvailableAvailable, No arrivalOnly departureNot available -
from €164.00
Size 38 m² Occupancy 1 - 2 adults , 1 - 2 children Rooms 2 Bedrooms 2 More details
- Comfortable beds
- Balcony
- Bathroom with shower stall
- TV-Sat with SKY programming
- Safe
- Kettle
- Hair dryer
- Mini fridge stocked on request
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Bathroom facilities
shower, courtesy toiletries, separate toilet, bath, toilet, shower, toilet
Room/apartment features
desk, telephone, kettle, mini-bar, balcony, toilet laundry, bathrobe, separate bedroom/s: 0, hairdryer, TV, WiFi, no carpet, closet
Location/room with view/apartment
main building
Bed distribution
number toddler bed/s: 2, double bed (1 bed/2 mattresses)
AvailableAvailable, No arrivalOnly departureNot available -
from €174.00
Size 55 m² Occupancy 1 - 2 adults , 1 - 5 children Rooms 2 Bedrooms 2 More details
- Comfortable beds
- Large terrace with southern exposure, view on the garden and the Dolomites or spacious balcony with view on Paganella
- Parquet flooring
- 2 bathrooms
- 2 TV-Sat with SKY programming
- Safe
- Mini fridge with mineral water included
- Kettle with selection of infusions and teas
- Coffee machine with coffee pods
- Hair dryer
- Bathrobes and slippers for adults and children
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
kettle, bed linen available, hairdryer, coffeemaker, toilet laundry, separate living room, heater, baby change pad, luxurious furnishing, closet, modern furnishing, bathrobe, WiFi, balcony, cable TV, separate bedroom/s: 0, TV, telephone, non-smoking room/apt.
Bed distribution
number toddler bed/s: 5, number king-size bed/s: 1
Bathroom facilities
courtesy toiletries, shower, toilet, separate toilet, shower
Location/room with view/apartment
main building
AvailableAvailable, No arrivalOnly departureNot available -
from €174.00
Size 50 m² Occupancy 1 - 2 adults , 1 - 3 children Rooms 2 Bedrooms 2 More details
- Comfortable beds
- Large terrace with southern exposure, view on the garden and the Dolomites or spacious balcony with view on Paganella
- Parquet flooring
- 2 bathrooms
- 2 TV-Sat with SKY programming
- Safe
- Mini fridge with mineral water included
- Kettle with selection of infusions and teas
- Coffee machine with coffee pods
- Hair dryer
- Bathrobes and slippers for adults and children
- Poncho for children, to use around the pool
- Wellness bag: with bathrobes, slippers and pool towels for adults and children
Room/apartment features
TV, hairdryer, coffeemaker, balcony, bathrobe, telephone, closet, bed linen available, towels available, Wi-fi free of charge, WiFi, cable TV, terrace, kettle, smart working area
Bathroom facilities
shower, toilet, bath, toilet, bath, toilet, shower, courtesy toiletries
Location/room with view/apartment
main building
AvailableAvailable, No arrivalOnly departureNot available
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