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FAMILY & WELLNESS HOTEL SERENA

hotel
Andalo , 1000 altitude (mt. a.s.l.)
5
Excellent
(447 Ratings)

BOOOM!
An explosion of joy, colours, games and fantastic places to visit in Andalo, the pearl of Trentino, where Mother Nature beckons adults and children to discover every treasure. A family vacation like this is a mosaic of possibilities just waiting to compose!
Enjoy yourselves here in our 100% family hotel with entertainment servicebabysittingKids’ Restaurant and Mini Club!

For you, dear parents, lots of free time to dedicate to yourself - enhanced by exquisite cuisine - and to add to your relaxation we offer a fabulous wellness proposal!

So, everyone in position: ready ... set ... vacation!

This accommodation is a member of
  • Trentino Guest Card
    If you book here you will get the Trentino Guest Card directly with your booking confirmation. It gives you free entry to all the main museums, and exclusive services. It allows you to circulate freely on public transport.
This accommodation is a member of
  • My Family Hotel

Health and security measures

  • Checklists how to clean rooms - during stay and after departure
  • Disinfection of often touched items and surfaces
  • Guests may ask for no room cleaning during their stay
  • Usage of cleansers that are effective against Corona Virus
  • Bedlinen, towels and laundry are washed according to rules of local authorities
  • Room cleaning includes ventilation, change of cleaning tissues and disinfection of gloves after every room
  • Accommodation is sealed after cleaning
  • Regular ventilation of commonly accessible areas
  • Disinfecting of rented equipment
  • Rooms are cleaned most thoroughly after every guest departure, in particular often touched items
  • Accommodation is disinfected between every guest stay
  • Laundry is washed at highest temperature that is allowed by producer
  • Registering of guest contact data at the checkIn that may be relevant in case of infection - when guest agrees
  • Storing of staff roster for four weeks
  • Usage of health- or tracking apps is recommended
  • Surgical mask for guests available
  • Well visible stand-up display with Covid19 rules in front of entrance
  • Procedure for health checks of guests available
  • Disinfectant for hands in accommodation and common rooms
  • Staff follows all security rules of the local authorities
  • Employees wear surgical masks
  • Sensitizing of employees to meet min. distance rules
  • Employees are informed about prevention and hygiene measures and correct behaviour when Covid19 symptoms or infections appear
  • Regular Covid19 tests for employees that have direct guest contact
  • All plates and dishes, cutlery, glasses are disinfected
  • Compliance of distance in all food areas
  • One-way gloves for guests at the buffet
  • App for room service
  • Distance rules are kept
  • Min. distance between tables and seatings or distance by separators
  • Non-cash payment possible
  • Contactless checkIn/checkOut
  • Separation or physical barriere between staff and guests in corresponding areas

Host information

Family_Hotel_Serena-184

For over 40 years, our family has made hospitality our distinction. We, and our daughter Beatrice, will be happy to welcome you to our hotel, combining tradition with modern touches.

Ready to discover us?


Facilities

  • Location

    • quiet location
    • green area
    • near the supermarket: 2
    • accessible by ski lifts or shuttle
    • central location
    • reachable by car
    • supermarket - distance (m): 2
    • meadowlands
    • right at the ski-bus/ hiking-bus/ bus stop
    • reachable by bike
    • mountain location
    • ski lifts - distance (m): 500
    • reachable by MTB, E-Bike
    • ATM - distance (m): 100
    • altitude (mt. a.s.l.): 1000
    • centrally located
    • private setting
    • edge of ski run
    • cross-country trails - distance (m): 200
  • Sports / Leisure time

    • free admission to indoor/outdoor pool
    • tobogganing
    • adventure tours
    • mountain activities
    • hikes/guided hiking tours
    • mountain/hiking guide
    • organized activities/guest services/house program
    • table tennis
    • lounge chairs free of charge
    • ski instructor/tour guide
    • indoor pool with children's basin
    • garden / meadow
    • nordic walking
    • snowshoe hiking
    • entertainment evenings
    • swimming pool
  • Children

    • baby bath tub
    • children's bikes
    • children's program
    • Stroller on request
    • crib/baby bed
    • indoor games
    • children's pool
    • mini club
    • children's equipment
    • bottle warmer
    • playground
    • children's menus
    • full facilities for babies
    • baby monitor on request
    • childcare for baby meal
    • babysitter on request
    • children's bed
    • baby change pad
    • highchair
    • stroller rental
  • Facilities / Services

    • bicycle parking space
    • sundeck
    • terrace
    • bar
    • reading room
    • free use of internet
    • ballroom/events room max. pers.: 100
    • safe
    • electric car charging station
    • park
    • internet - e-mail available
    • own skibus
    • satellite TV
    • welcome drink
    • common room
    • wheelchair accessible
    • bowl
    • disabled accessible
    • lift / elevator
    • laundry service
    • pets welcome
    • car parking lot
    • farm produce
    • tiled stove
    • open fire-place
    • cellar bar
    • disabled washroom
    • motorcycle parking spot
    • boot dryer
    • own garden
    • wireless corner
    • TV room
    • room service
    • heating
    • ironing service
    • ski storeroom
    • wake-up service
    • library
    • only small pets allowed
    • crib
    • luggage storage
    • information on the region
  • Wellness

    • aromatic steam sauna
    • wellness area
    • beauty treatment
    • massage
    • caldarium sauna
    • relaxation room
    • tanning booth
    • Kneipp's facility
    • body treatment
    • esthetic treatment
    • sauna
    • steambath
    • indoor swimming pool
    • whirlpool
  • Spa

    • Turkish bath
    • tanning booth
    • whirlpool
    • massages
  • Meals

    • vegetarian food
    • children's menu
    • à la carte restaurant
    • organic food
    • gluten-free meals
    • traditional cuisine
    • packed lunch
    • buffet
    • afternoon snack
    • grilled food
    • breakfast buffet
    • à la carte menu
    • international cooking
  • Beds & rooms

    • double room/s: 3
    • bed / s: 57
    • single room/s: 1
    • room
    • multi-bed room/s: 28
    • suite / s: 3
  • Rental

    • bike rental
  • Camping facilities

    • infant (euro/Night): 15
    • extra Child (euro/Night): 15
    • pets (euro/Night): 20
    • child visitor ( euro/Day): 15
  • Category

    • family hotel
  • Payment methods

    • credit cards accepted
    • cash payment
    • bank transfer
    • EC-Cash/Maestro
  • Suitability

    • children
    • families
    • wheelchair accessible
  • Courses / Instructions

    • nordic walking lessons
  • Foreign languages

    • German
    • English
  • Meetings / Conferences

    • WiFi
  • Conditions

    • The reservation is considered confirmed upon payment of a deposit amounting to 30% of the stay;

    • The deposit is refunded in case of cancellation before 14 days prior to arrival. From 14 days to no show we ask for a payment of 80% of the board (also in case of illness or other objective impediments). In any case of cancellation we will still retain € 70.00 office expenses.

    • The room is available from 3 p.m. on the day of arrival and we ask for it to be vacated by 10 a.m. on the day of departure.


Contact & Directions

FAMILY & WELLNESS HOTEL SERENA

Via Crosare, 17,
38010 Andalo IT
National Identification Code: CIN IT022005A1DMUWRRL7

Arrival

Check-in starting at 2.30 pm by midnight. Please advise in case of arrival after 7.00 pm

Trust-You rating


" Photos"

  • Size 20 m²
    Occupancy 1 - 2 adults , 1 - 2 children
    Rooms 1
    Bedrooms 1
  • Size 38 m²
    Occupancy 2 adults , 1 Child
    Rooms 1
    Bedrooms 1
  • Size 30 m²
    Occupancy 2 adults , 2 children
    Rooms 1
    Bedrooms 1
  • Size 38 m²
    Occupancy 2 adults , 2 children
    Rooms 1
    Bedrooms 1
  • Size 38 m²
    Occupancy 1 - 2 adults , 1 - 2 children
    Rooms 2
    Bedrooms 2
  • Size 55 m²
    Occupancy 1 - 2 adults , 1 - 5 children
    Rooms 2
    Bedrooms 2
  • Size 50 m²
    Occupancy 1 - 2 adults , 1 - 3 children
    Rooms 2
    Bedrooms 2

Why book with us
  • No booking fees
  • Exclusive offers
  • 100% secure platform
  • Trentino Guest Card immediately for you